SowaanERP Exotel Integration

Name: Sowaan
Brand: SowaanERP
Rating: 4.5 (1457 reviews)

Streamline customer communication workflows and improve response times by integrating SowaanERP with Exotel. Automate call management, SMS notifications, and customer interactions for faster and more efficient business operations.

Automate Customer Communication with SowaanERP Exotel Integration

Integrate SowaanERP with Exotel to automate customer communication and make the customer service and communication activities easy. It also provides real-time, two-way, bidirectional and instantaneous integration with Exotel and your ERP to ensure your customer’s interactions and the call records or communication logs are in harmony with your business.

Exotel to SowaanERP

Sync customer call records and SMS details between Exotel and SowaanERP.
Automatically log and track incoming and outgoing calls in SowaanERP.
Configure automated SMS notifications to customers triggered by ERP events (e.g., order updates).
Seamlessly manage call center workflows with centralized data access in SowaanERP.
Enhance customer service with real-time communication data syncing.
Improve operational efficiency by automating repetitive communication tasks.

SowaanERP Exotel Integration Highlights

Automatically log and sync call details between Exotel and SowaanERP for unified customer records.

Trigger SMS notifications from Exotel directly through SowaanERP based on ERP activities like order confirmations or shipping updates.

Empower your team to manage inbound and outbound calls efficiently by centralizing communication data within SowaanERP.

Automatically upload files from SowaanERP to Dropbox for secure storage, easy sharing, or backup purposes.

Improve Customer Engagement and Efficiency with SowaanERP Exotel Connector

The SowaanERP Exotel Integration enables businesses to automate communication workflows by syncing call data and SMS notifications with your ERP. This connector eliminates much of the manual data entry and enhances the flow of data and information and communication management. When important activities are automated, you are in a position to provide a quality service to your clients while at the same time improving the standard flow of business.

Streamline communication processes and provide faster response times by automating call logging and notifications.

Keep communication records up to date by syncing Exotel call and SMS data in real time with SowaanERP.

Reduce manual tasks by setting up automated workflows for SMS notifications and call logging based on ERP triggers.

Access all customer communication records, including calls and SMS interactions, within SowaanERP for complete visibility.

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Customize Your Communication Workflow with SowaanERP Exotel Integration

Our SowaanERP Exotel Integration is built to meet the unique communication needs of your business If your business goal is as simple as automating some or all of your communications or complex as tracking customer interactions or managing your communications as your business expands, this Exotel connector adapts to your business and scales with it.