About the Company
Shaheen Services provides a wide array of services, including security, cleaning, and maintenance, catering to a diverse clientele that spans industrial, commercial, and residential sectors in Pakistan. Their commitment to quality has set them apart in the service industry.
The Challenge
Shaheen Services was on the lookout for a modern solution to streamline their business operations. They needed a system that could handle everything from customer relationships and sales to purchases, inventory management, human resources, asset tracking, quality control, and support services. Managing all these aspects separately was becoming increasingly complex and inefficient.
The Solution
They found what they needed at ITCN ASIA, a big tech show. There, SowaanERP caught their eye. It offered everything in one package—tools for customer services, sales, buying stuff, keeping an inventory, managing workers, watching over assets, ensuring quality, and customer support. It seemed just right for dragging their operations into the modern day.
Implementation and Tracking
Between September 2, 2022, and January 16, 2023, Shaheen Services focused on getting SowaanERP up and running. This stretch was key for them to adjust to the new software and see if it really made their work better and more efficient.
Discovery and Decision
Attending ITCN ASIA was a game-changer. Discovering SowaanERP there was a stroke of luck. It promised to fix their operational headaches with its all-encompassing set of tools designed to effortlessly manage different business areas.
Outcome
Putting SowaanERP into play totally changed the game for Shaheen Services. The software smoothed out their entire operation, making it easier to engage customers, make sales, handle purchases, manage stock, oversee staff, keep track of assets, maintain quality, and offer support. This overhaul led to a more streamlined workflow, fewer mistakes, and a big boost in satisfaction for both the team and their clients.
Summary
This case study spotlights Shaheen Services’ smart move to adopt SowaanERP, overcoming their operational challenges to achieve major efficiency and service excellence. By tapping into this state-of-the-art ERP solution, Shaheen Services has not only improved their day-to-day processes but also underscored their dedication to delivering unparalleled services across a variety of sectors.
What Our Client Say
Simple resource deployment, efficient client management, and quick and integrated operations are all features of SowaanERP for facility management services. With SowaanERP, we are able track and maintain our capital assets while predicting their performance. Thank you for the best software!
Mohammad Raheel
Regional Director , Shaheen Services
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